CasaVivid Help Open CasaVivid

Camera or RAW file not supported

Fix the camera settings for Nikon High Efficiency RAW and compressed Sony RAW, or upload JPEGs instead.

A few RAW modes can't be read yet. CasaVivid checks your files before uploading them and tells you which ones are affected, so nothing uploads half-way.

Nikon: "Nikon High Efficiency RAW isn't supported"

Affects Nikon cameras shooting High Efficiency RAW, such as the Z8, Z9, Zf and Z6 III.

  • Fix for next time: in the camera menu, set Image quality to RAW (Lossless compressed).
  • For this shoot: export JPEGs from Nikon NX Studio or Lightroom and upload those.

Sony: "This Sony compressed RAW mode isn't supported"

Affects some compressed RAW modes on newer Sony cameras.

  • Fix for next time: set RAW file type to Lossless Compressed or Uncompressed in the camera.
  • For this shoot: upload JPEGs.

"This RAW format isn't supported"

Upload JPEGs, or shoot lossless or uncompressed RAW next time.

Uploading JPEGs from a bracketed shoot

Export every exposure of each bracket as a JPEG, with the camera details (EXIF) kept, so CasaVivid can still group them into brackets. Upload them together.

See Supported files and cameras for the full list of formats.